Before the Thanksgiving holiday, we had a staff meeting about the fallout from Twitwit’s firing. No juicy details, but this is going to be major. Until the museum hires a new education director, I am to take over that position. All duties, responsibilities, and tasks of the education department. On top of my regular job. Which is the job of about 6 people. I’m the curator, but I’m also the registrar, collections manager, the exhibit developer, the volunteer coordinator, and the archivist/librarian. And now I’m adding another hat into the pile — that of education director. So here’s a (partial) list of my job duties, all of which are to be completed within my 40 hours per week (yeah, right.)
- document all donations and loans to the museum
- research all of the museum’s artifacts and collections
- develop relationship with potential donors to encourage donations to the museum’s collection by attending meetings, networking, and correspondence
- meet with donors to collect donations to the museum’s collection
- data entry and database management for museum’s collections
- research, develop, write, and present a Collections Policy to the museum’s board for formal approval
- obtain and manage insurance for collections in preparation for collections move
- manage ongoing digitization of photographs project and make available online
- help researchers find the books, archival collections, and photographs they need
- process photo reproduction orders
- organize, plan, and closely supervise the upcoming collections move
- get quotes for and order the new storage furniture for storage of all collections, plan the configuration for the new storage room
- get dimensions for all items in collection to order storage boxes for all items for upcoming collections move
- photograph all collections to document appearance and condition before collections move
- attend weekly meetings for updates on upcoming building construction project
- train & supervise 5 volunteers
- grant writing
- historical research on the region in general, and research on our collections
- exhibit development for the next major exhibit
- staff the admissions desk up to 24 hours per week
- research and production of three 5-minute videos featuring local history
- reservations and billing for all educational programs
- deliver all educational programs, on site and off site, for children and adults
- develop, plan, and run all girl scout programs
- manage, organize, and staff annual Silent Auction fundraiser
After the meeting, I decided that one of the things I needed to get on top of (and fast) was the upcoming Education programs. So I went to Twitwit’s office to mine her files to find records of upcoming tours, dates, and content for each of the programs the museum offered. I guess I shouldn’t have been surprised, but I found almost nothing. I found no “scripts” or documents that covered the content of our educational programs. I found no records of upcoming school tours. I found no receipts or correspondence to indicate any loose threads I could pick up on. It’s not that we don’t have educational programs or upcoming school tours; we do. It’s that she didn’t keep any records of anything whatsoever.
Thanks, Twitwit. I’ve come back from my holiday “break” only to find that on Friday, I have to present an educational trunk show to 3 consecutive classes of over 250 students. But you left me no record of a) where this school is, b) what age group these children are, c) if the school has paid for this program, d) which trunk show they requested, and 3)the CONTENT of any of the educational trunk shows. I opened a document on the server today titled “Trunk Show script” and all that was in it were the words “Good morning boys and girls.” That’s it. That’s all that was there.
So I go to the Boss to let her know of this problem and her response? Consult the manual. Oh! I hadn’t THOUGHT of that yet! What a tool I am! I should just open the manual and there on page 3-34 will be the instructions. Except THERE IS NOTHING IN THE MANUAL. I already checked. I am a resourceful problem-solving person. I used everything I had at my disposal to try and answer my question before I decided to bother you with this to try and problem solve this conundrum. In pointing this out to her, she offered no assistance whatsoever in devising a solution. She simply shooed me out of her office so she could get back to staring at her laptop doing nothing, I guess.
So now I am spending the next 48 hours pulling my own artifacts from collections storage, researching and writing my own content, and developing my own trunk show after having called the teacher myself and sheepishly having to ask the following questions two days before the show: 1) have you paid? 2) what age(s) are these groups? 3) which show did you book? 4) where is your school?
I do NOT appreciate looking like an idiot and looking unprofessional. That really pisses me off about this place. I do my best to get my own work done, even when it means taking it home with me and working til 11 pm most nights and working at my laptop all weekend from my couch, as it usually does. During the week, my time is so fractured between managing volunteers who don’t follow the rules, running educational programs for fourth graders, collecting entrance fees at the front desk, and trying to fix the computers that don’t work so that I can do work that it’s hard for me to get any of my own projects done. It’s hard enough for me to manage the upcoming collections move and the upcoming exhibit, both of which I am ostensibly capable of. But I never asked to be a museum education director, have never done anything like this before, received no training, and continue to receive no support. But since it’s my responsibility now, the presentations and tours are a reflection of the institution and of me, and I don’t appreciate looking like an unprepared, unqualified idiot.
Can I run away? Fake my own death? I’ve already routinely been working well over my 40 hours each week just to get on top of my existing duties. And now I’ve got to figure out how to clone myself just so I can get adequate time off on my days day off. All without any additional compensation. I already work benefits-free — there’s no health insurance, no retirement, no fringe benefits. In a larger, better funded institution, one person would be dedicated full-time to almost each of my tasks and duties. But here, I’ve got to learn to juggle all of these different things and still expected to stay on top of a collection of 25,000 objects I don’t know and can’t track. Sigh. I would say I need an intern or six, but training them would just be more work at this point.